You can cancel your order before receiving the bike under the following circumstances:. Seller hasn’t responded to the collection booking:. Seller unavailable to ship:. Failed collection attempt:. If you wish to cancel the order before these timefram
Our courier requires the seller to be at home on the scheduled collection date to hand over the bike. If the seller is unavailable within the allotted time frame, you may cancel the order and receive a full refund. However, you cannot cancel the orde
If you’ve made an offer or raised a query with the seller and haven’t received a response within 24 hours, please reach out to us at [email protected]. We’ll follow up with the seller on your behalf. If the seller still doesn’t respond within
Unlike many other marketplaces, MyNextBike goes the extra mile to assist you throughout the sale and delivery process. Whether you’re collecting the bike in person or having it shipped to you, we manage the entire process. Once you’ve purchased the b