At MyNextBike, buyers can choose to have their bike shipped or collect it in person. This article focuses on the shipping process. For information on collecting a bike in person, please refer to this article. All shipments are arranged by MyNextBike

At MyNextBike, buyers can choose to have their bike shipped or collect it in person. This article focuses on the shipping process. For information on collecting a bike in person, please refer to <a href="https://mynextbike.gorgias.help/en-US/collecting-in-person-and-test-rides-322238">this article</a>.All shipments are arranged by MyNextBike on behalf of the buyer and seller. We aim to ensure a seamless experience by coordinating with trusted couriers.<hr><h3 id="standard-shipping-process">Standard Shipping Process</h3>For UK Mainland Orders (up to 400 miles between buyer and seller):<ul><li>Cost: &#xA3;79</li><li>Estimated Delivery Time: 4&#x2013;7 days</li></ul><h4 id="how-it-works">How It Works:</h4><ol><li>Scheduling:<ul><li>Once your order is placed, we&#x2019;ll contact the seller to schedule a collection date (earliest collection is two days after the order).</li><li>After confirming the seller&#x2019;s availability, we&#x2019;ll coordinate a delivery date with you.</li></ul></li><li>Collection and Delivery:<ul><li>Our specialist courier will collect the fully assembled bike from the seller.</li><li>Delivery typically occurs the following day the collection date. For distances over 200 miles, delivery will occur 2 days after the collection date.</li></ul></li><li>Delivery Confirmation:<ul><li>Once the bike is delivered, you&#x2019;re ready to ride!</li></ul></li></ol><h4 id="additional-information">Additional Information:</h4><ul><li>Deliveries occur on business days (Monday to Friday). Public holidays and weekends are excluded.</li><li>All shipments are insured up to &#xA3;50,000, ensuring protection in case of loss or damage.</li><li>If you haven&#x2019;t received a notification within one week of your purchase, please contact us at <a rel="noopener">support@mynextbike.co.uk</a> for an update.</li></ul><hr><h3 id="bike-box-shipping-process">Bike Box Shipping Process</h3>For Non-UK Mainland Orders or UK Mainland Orders Over 400 Miles Apart:<ul><li>Cost: &#xA3;79</li><li>Estimated Delivery Time: 1&#x2013;2 weeks</li></ul><h4 id="how-it-works-1">How It Works:</h4><ol><li>Packaging:<ul><li>We will ship a bike box to the seller, complete with packaging materials and instructions on how to safely package the bike.</li></ul></li><li>Collection:<ul><li>Once the bike is packaged, we&#x2019;ll arrange for one of our chosen couriers (e.g., DHL or APC) to collect it from the seller.</li></ul></li><li>Delivery:<ul><li>The bike will be shipped to you, and you&#x2019;ll receive tracking details to monitor its progress.</li></ul></li></ol><hr><h3 id="important-notes">Important Notes</h3><ul><li>Delivery times may vary depending on the seller&#x2019;s availability for collection. You can contact us to check the seller&#x2019;s schedule if needed.</li><li>We strive to resolve any fulfilment or delivery issues promptly to minimize inconvenience.</li></ul>If you have any questions or concerns about shipping, feel free to contact us at <a rel="noopener">support@mynextbike.co.uk</a>.<hr>

Delivery Process

At MyNextBike, we offer two delivery methods to ensure your bike reaches you securely and efficiently. Standard Delivery:. Bike Box Delivery:. You will receive a tracking link on the morning your bike is collected from the seller, usually between 8–9

At MyNextBike, we offer two delivery methods to ensure your bike reaches you securely and efficiently.<h3 id="delivery-methods-overview">Delivery Methods Overview</h3><ol><li>Standard Delivery:<ul><li>Bikes are collected fully assembled by our specialist courier partner and delivered ready to ride.</li><li>Delivery typically occurs 1-2 days after the collection date.</li></ul></li><li>Bike Box Delivery:<ul><li>For non-UK mainland orders or where the distance between the seller and buyer exceeds 400 miles, bikes are shipped using an alternate courier.</li><li>The bike will be packaged in a bike box before collection. Delivery times are longer, taking 2&#x2013;4 days from the collection date.</li></ul></li></ol><hr><h3 id="tracking-your-delivery">Tracking Your Delivery</h3>You will receive a tracking link on the morning your bike is collected from the seller, usually between 8&#x2013;9 am.<ul><li>Standard Delivery Tracking:<ul><li>The tracking link is live, allowing you to follow your bike&#x2019;s journey in real time.</li><li>You can also contact the driver directly if needed.</li></ul></li><li>Bike Box Delivery Tracking:<ul><li>While delivery times are longer, you will receive estimated arrival times through the tracking link.</li></ul></li></ul><hr><h3 id="what-to-expect">What to Expect</h3><ul><li>1-2 Day Delivery&#xA0;from collection date (Standard):<ul><li>Bikes are delivered within 1-2 days from the collection date</li></ul></li><li>2&#x2013;4 Day Delivery from collection date (Bike Box):<ul><li>Delivery times are slightly longer due to packaging and alternate courier arrangements.</li></ul></li></ul>If you have any questions or encounter any issues with your delivery, please don&#x2019;t hesitate to contact us at <a rel="noopener">support@mynextbike.co.uk</a>. &#xA0;

Tracking shipment

While we do not allow overseas sellers to list bikes on the platform, you can still purchase a bike from us and have it shipped internationally. Please note that international orders are subject to different pricing, which may vary depending on the d

While we do not allow overseas sellers to list bikes on the platform, you can still purchase a bike from us and have it shipped internationally. Please note that international orders are subject to different pricing, which may vary depending on the destination country. If you would like a quote, feel free to reach out to us for more information.<h3 id="how-it-works">How It Works</h3><ol><li>Shipping the Bike Box: We will send a bike box to the seller, along with all the necessary packaging materials and instructions on how to properly package the bike.</li><li>Packaging Confirmation: Once the seller confirms the bike is packaged, we&#x2019;ll arrange for one of our trusted couriers (DHL or APC) to collect the bike.</li><li>Shipping and Tracking: The bike will be shipped to your location, and you will receive tracking details. Please note that shipping times can vary depending on the country.</li></ol><hr>If you have any questions or need further assistance with your international order, please don&#x2019;t hesitate to contact us!

Shipping and Deliveries

Delivery Process

Tracking shipment

International Orders