Tracking shipmentUpdated 2 months ago
At MyNextBike, we offer two delivery methods to ensure your bike reaches you securely and efficiently.
Delivery Methods Overview
Standard Delivery:
- Bikes are collected fully assembled by our specialist courier partner and delivered ready to ride.
- Delivery typically occurs 1-2 days after the collection date.
Bike Box Delivery:
- For non-UK mainland orders or where the distance between the seller and buyer exceeds 400 miles, bikes are shipped using an alternate courier.
- The bike will be packaged in a bike box before collection. Delivery times are longer, taking 2–4 days from the collection date.
Tracking Your Delivery
You will receive a tracking link on the morning your bike is collected from the seller, usually between 8–9 am.
Standard Delivery Tracking:
- The tracking link is live, allowing you to follow your bike’s journey in real time.
- You can also contact the driver directly if needed.
Bike Box Delivery Tracking:
- While delivery times are longer, you will receive estimated arrival times through the tracking link.
What to Expect
1-2 Day Delivery from collection date (Standard):
- Bikes are delivered within 1-2 days from the collection date
2–4 Day Delivery from collection date (Bike Box):
- Delivery times are slightly longer due to packaging and alternate courier arrangements.
If you have any questions or encounter any issues with your delivery, please don’t hesitate to contact us at [email protected].