Getting PaidUpdated 13 days ago

Secure Transactions on MyNextBike

To ensure a secure and seamless transaction process, all payments must be completed on the MyNextBike platform. We do not allow cash payments or off-platform transactions.

How It Works:

1. Buyer Payment
   The buyer pays for the bike using their chosen payment method. The purchase can only proceed once you have confirmed the sale by accepting an offer.

2. Notification to Seller
   Once the buyer has completed their payment, the seller will receive a notification with details on whether the buyer wants to collect the bike in person or have it shipped. We handle the entire delivery process on behalf of both buyers and sellers.

3. Confirmation Period
   MyNextBike securely holds the sale proceeds until the buyer has received the bike. The buyer has 48 hours to confirm that the bike has "arrived as described." If the bike is not as described and this is confirmed by us, the buyer can return the bike, and we will handle the shipping and return costs.

4. Payment Release
   
   Once the 48-hour buyer confirmation period has passed and the bike has been accepted, MyNextBike securely processes the payout to the seller.
   To protect both buyers and sellers, payments can take up to 21 days from delivery to be fully released.
   
   This ensures time for delivery confirmation, fraud prevention, and any potential dispute or refund checks before funds are cleared.
   
   You’ll receive a notification as soon as your payout has been released.
   
   
   
   
   
   
   
   

The amount you receive will be the sale price minus our transaction fee. For details on our fees, please refer to this article.